Below are the questions Brooke and Priscilla field most often from clients planning a move out of the Valley. If yours is not on the list, or you would just rather talk it through, call (888) 711-4778 and a real person at our Sherman Way office will walk you through it.
How do you price a local Valley move, hourly or flat?
Both options are on the table and we will quote you either way. The standard rate is $165 an hour for a two-mover crew with a 26-foot truck, $225 for a three-mover crew, and $285 for a four-mover crew, with blankets, dollies, walk boards, and basic tools already built into the rate. If you would rather see a single number up front, Brooke will put a flat band on it based on the size of your home. A one-bedroom in Reseda typically lands at $760 to $1,100, a three-bedroom in Woodland Hills runs $2,200 to $3,200, so you can pick whichever pricing structure feels safer.
Is the same crew really driving my stuff to Seattle or Phoenix?
Yes, and this is the whole reason the company exists. The State To State truck and uniformed crew that load your house in Canoga Park or Encino are the same truck and crew that pull up in Seattle, Phoenix, Vegas, Portland, San Francisco, or San Diego and unload. We do not transfer your shipment to an interline carrier in Barstow, we do not park it in a third-party warehouse waiting for a return load, and your point of contact stays the same person from quote to delivery. Aaron drives a lot of the long-haul runs himself.
Do you take a deposit to lock in the date?
We take a $200 deposit to reserve your moving date, and it comes straight off the final total rather than being a separate charge. Until the deposit is in, the slot stays open for anybody else who calls, so for end-of-month dates, summer weekends in the Valley, and any cross-country run we recommend reserving as early as you reasonably can.
Are you licensed and insured to move households in California?
Yes. State To State Logistics holds a household-goods carrier permit from the California Public Utilities Commission, with a Cal-T number on file as the CPUC requires, and we carry our own USDOT authority plus our own MC authority for any move that crosses a state line. Cargo coverage runs up to $1,000,000 per shipment, released-value protection at $0.60 per pound is included on every load by default, and we are happy to send a certificate of insurance over to your Warner Center or downtown building before the move.
Are you actually a moving company, or a broker?
We are the moving company, full stop. Yes, State To State Logistics is a fully licensed and insured California moving company in Canoga Park, with our own eight trucks and our own W-2 uniformed crews, CPUC Cal-T number plus our own USDOT and MC authority on file. We do not pass your job to outside carriers, we do not collect your details and resell them as leads, and the people who quote your move are the people who show up in our shirts to do it.
Can you pack everything for us, or just move the boxes?
Either way. Our full-pack crew will box the entire house, label every carton by the room it belongs to, wrap art and electronics in our own paper and pads, and crate the awkward fragile pieces. A lot of clients have us pack only the kitchen, the artwork, and the closets while they do the rest themselves to trim the cost. We bring our own materials so nobody is waiting on a supply run mid-pack.
What is included in the hourly rate or the flat quote?
The truck, the uniformed crew, fuel for local jobs, moving blankets, dollies, hand trucks, straps, walk boards, and the basic tools to break down beds, mirrors, and tables. We do not charge extra for pads, shrink-wrap on the truck, or standard tools on a normal household move. Packing materials like boxes, paper, and specialty crating are the one thing that gets priced separately, and Brooke will spell those out line-by-line on the estimate.
How does it work with a Warner Center high-rise or a downtown SD tower?
High-rise buildings along De Soto and Owensmouth, and the downtown San Diego towers we deliver to, usually want a certificate of insurance on file before move day and assign you a freight-elevator window of an hour or two. Priscilla handles that for you. Send the building management contact when you book and we will get the COI over with the right additional-insured language; we have done it enough times to know what each property wants.
Do you handle gated communities like Calabasas or Hidden Hills?
Constantly. Gate-guard call lists, long private driveways, narrow back-lot accesses behind Mulholland, and the courtesy rules a lot of these HOAs want followed are all part of how we plan a Conejo or hillside job. Just give us the gate code or the management contact when you book, plus any HOA hours restriction, and we plan the day around it.
What if it is a 100-degree day or there is a wildfire warning?
The Valley hits triple digits inland in July and August, so summer long-haul runs out to Phoenix or Vegas usually start at 5 or 6 in the morning to be off the freeway before the worst of it. Crews carry extra water and we pace the load to keep people upright. If a Red Flag warning or an evacuation window lines up with your booked date, we will call you directly to reschedule rather than push the day, and the deposit follows the new date.
Can you move a piano, gun safe, or pool table?
Yes. Uprights, baby grands, gun safes, slate pool tables, and marble-top pieces are handled by Hector or Tony with the right straps, skids, and ramp setup. Specialty pieces start at $420 depending on the item, the stair flights involved, and the carry distance, and we put the number on the written estimate so there is nothing to argue about on the day of.
Do you store our things if the new place closes a week later?
We do. Closing dates that do not line up are common in Southern California, so we can hold your shipment in short-term storage and then deliver once the new place is ready for keys. The shipment stays with us the whole time rather than going to an outside warehouse, so you are still dealing with one company from the first carton to the final unload.